FAQ
Find answers to common questions about dental care, treatments, travel, and appointments.
General Questions
We're open Monday through Friday from 9:00 AM to 6:00 PM, and Saturdays from 9:00 AM to 2:00 PM. We're closed on Sundays. Emergency appointments may be available outside regular hours.
We're conveniently located in the centre of Tirana, Albania. Our clinic is easy to reach for international patients, and we can help arrange airport transfers and accommodation during your stay.
Your first visit includes a comprehensive examination, digital X-rays if needed, and a consultation with the dentist. We'll review your dental history, discuss any concerns, and create a personalized treatment plan. The visit typically takes 60-90 minutes.
Yes, we're always welcoming new patients! We accept patients of all ages, from children to seniors. Simply call our office or use our online booking system to schedule your first appointment.
We use state-of-the-art dental technology including digital X-rays, intraoral cameras, laser dentistry, and 3D imaging. These advanced tools help us provide more accurate diagnoses and more comfortable treatments.
Appointments & Scheduling
You can schedule an appointment by calling us, using our online booking system, or sending us a message through our contact form. We typically respond to online requests within 24 hours.
Yes! We provide same-day emergency appointments for urgent dental issues like severe pain, broken teeth, or lost fillings. Call us immediately if you have a dental emergency, and we'll get you in as soon as possible.
We request at least 24 hours notice for cancellations or rescheduling. This allows us to offer the time slot to other patients who may need care. A fee may be charged for missed appointments without proper notice.
Routine cleanings typically take 45-60 minutes. Initial consultations may take 60-90 minutes. More complex procedures will be discussed in advance so you can plan accordingly. We always respect your time and run on schedule.
Please bring a valid ID, a list of current medications, and any relevant dental records from previous dentists. If you're a new patient, arrive 10-15 minutes early to complete paperwork.
Insurance & Payment
We work with most major international dental insurance plans. We'll verify your benefits before your appointment and help you understand your coverage.
We accept cash, credit cards, and bank transfers, and offer flexible financing options. We also provide in-house payment plans for qualifying patients.
No problem! We offer a dental membership plan for uninsured patients that includes preventive care, discounts on treatments, and priority scheduling. We also work with you to create affordable payment plans.
Yes, we handle all insurance paperwork for you as a courtesy. We'll submit claims directly to your insurance company and help you maximize your benefits. You'll only be responsible for your estimated portion at the time of service.
Absolutely! We understand that dental care is an investment. We offer flexible payment plans with low or no interest options, as well as in-house financing for qualifying patients. We'll work with you to find a solution that fits your budget.
Ready to Transform Your Smile?
Book your appointment today and take the first step towards a healthier, more confident smile. Our team is ready to help.