Privacy Policy

This Privacy Policy explains how Dental Albania Tourism ("we", "us", "our") collects, uses and protects your personal information when you visit our website or contact us about treatment. We are committed to protecting your privacy and handling your data in line with the EU General Data Protection Regulation (GDPR) and applicable Albanian data-protection law.

Information We Collect

• Contact details you provide through our enquiry/contact forms — such as your name, email address and phone number.
• Treatment enquiry details — information you choose to share about your dental needs so we can prepare a quote or treatment plan.
• Technical data — basic analytics such as pages visited and approximate location, collected to improve our website.

How We Use Your Information

• To respond to your enquiries and provide quotes or treatment plans.
• To arrange and coordinate your treatment and travel.
• To send information you have requested, including (with your consent) marketing about our services.
• To improve and secure our website.

Legal Basis

We process your data on the basis of your consent, our legitimate interest in responding to and managing enquiries, and where necessary to take steps at your request before entering into a contract for treatment.

Sharing Your Information

We only share your data with the clinic and partners directly involved in delivering your treatment, and with service providers (such as email and hosting) that help us operate. We never sell your personal data.

Cookies & Analytics

Our website may use cookies and privacy-friendly analytics to understand how visitors use the site. You can control cookies through your browser settings.

Data Retention

We keep your personal data only for as long as necessary to respond to your enquiry, deliver your treatment, and meet our legal obligations, after which it is securely deleted.

Your Rights

Under the GDPR you have the right to access, correct, delete, restrict or object to the processing of your data, and to data portability. You may also withdraw consent at any time. To exercise these rights, contact us using the details below.

International Transfers

Because treatment takes place in Albania, your data may be processed there. We take appropriate safeguards to protect any transfer of data outside your home country.

Security

We use reasonable technical and organisational measures to protect your data against unauthorised access, loss or misuse.

Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page with its effective date.

Contact Us

For any privacy questions or to exercise your rights, email support@dentalalbaniatourism.com.